Public Offer

1. General provisions

1.1. This document is an official public offer (the “Offer”) and contains all the material terms of a contract for the purchase of in-game currency (the “Contract”).

1.2. The Offer is made by the Administration of the game Sunrise Online (the “Executor”). The Executor's full particulars are set out in section 12 of the Offer.

1.3. Under clause 2 of Article 437 of the Civil Code of the Russian Federation, a natural person who accepts the terms set out below and makes payment becomes the Customer, and the Executor and the Customer together the Parties.

1.4. Please read the text of the Offer carefully. If you do not agree with its terms, the Executor invites you to decline to enter into the Contract.

1.5. The Offer applies together with the Terms of Service and the Privacy Policy published on the Site.

2. Terms and definitions

2.1. Offer — the Executor's proposal, published on the Site, to enter into a Contract for the provision of the Services.

2.2. Acceptance of the Offer — full and unconditional acceptance of the Offer by paying 100% of the price of the Services. Acceptance of the Offer is equivalent to concluding the Contract on the terms set out in it.

2.3. Customer — a natural person who holds an account in the Online Game and who, by making payment, accepts the Offer and purchases in-game currency.

2.4. Executor — the person providing the Services to the Customer, identified in section 12 of the Offer.

2.5. Site — the website sunrise-online.com.

2.6. Online Game — the multiplayer game Sunrise Online, including its client software and server side.

2.7. In-game currency — units of account within the Online Game used to obtain additional in-game functionality. In-game currency is not property, money, electronic money or any other object of civil rights, and is not exchangeable for money.

2.8. Services — the provision of in-game currency to the Customer in the Online Game in the manner established by the Offer.

3. Subject of the Contract

3.1. Following the Customer's acceptance of the terms of the Offer, the Executor provides the Customer with Services consisting of the provision of in-game currency in the Online Game for its further use in the game world.

3.2. In-game currency is credited to the Customer's account in the Online Game at the rates stated on the Site and in the game client at the time of payment.

3.3. The Customer confirms that they have reached the age from which use of the Online Game is permitted by the Terms of Service and by the law of their country of residence. If the Offer is accepted and payment made by a minor, their legal representatives (parents, guardians) bear responsibility for those actions.

3.4. The Contract is deemed concluded and takes effect on the date the Customer pays for the Services. Payment is made as 100% prepayment.

3.5. Information about the Services is published on the relevant pages of the Site and in the game client.

4. Acceptance of the Offer

4.1. Acceptance of the Offer means full and unconditional acceptance of the Offer by paying 100% of the price of the Services.

4.2. By accepting the Offer, the Customer consents to the processing of their personal data on the terms of the Privacy Policy published on the Site, including for the purpose of performing obligations under the Contract and complying with anti-money-laundering legislation.

4.3. By accepting the Offer, the Customer confirms that they have read the Terms of Service and accept them.

4.4. The Customer's payment obligation is deemed performed from the moment the funds are credited to the Executor.

5. Procedure and time limits for providing the Services

5.1. Before the Services begin, the Customer selects a type of Service available at the time of acceptance and pays for it.

5.2. When arranging payment, the Customer provides an email address or telephone number. That data is used to send the document confirming the settlement and to make contact on matters concerning performance of the Contract.

5.3. In-game currency is credited to the Customer's account in the Online Game within 48 (forty-eight) hours of payment.

5.4. The Executor's obligation to credit in-game currency is deemed performed from the moment it is credited to the Customer's account in the Online Game.

5.5. Where payment is not made or is made in part, the Executor may suspend provision of the Services until the Customer has duly performed its financial obligations.

5.6. The Executor may at any time require the Customer to confirm the details provided at registration or during use of the Online Game. A failure to provide such details may be treated by the Executor as the provision of inaccurate information, with the Customer's account blocked as a consequence.

5.7. The Site, the game client and the Online Game are intended for personal use only. The Customer may not use them for commercial purposes, nor run advertising campaigns on the Executor's resources or offer other users the purchase or sale of products and services not offered by the Executor.

6. Price of the Services and payment procedure

6.1. The price of the Services is stated on the Site and in the game client according to the type of Service selected.

6.2. The price of the Services is that current at the moment the Offer is accepted and may be changed by the Executor unilaterally without notice to the Customer. A change in price does not affect Services already paid for before the change.

6.3. Once the Services have been selected, an invoice stating the total price is generated for the Customer.

6.4. Payment is made by the methods indicated on the Site and in the game client, including through payment agents engaged by the Executor.

6.5. Settlements are made in the currency indicated on the relevant payment page.

6.6. The applicable tax regime and taxation arrangements are set out in section 12 of the Offer.

6.7. When a settlement is made, the Executor sends the Customer a cash receipt in electronic form to the email address or telephone number provided, in the manner established by the applicable legislation on the use of cash register equipment.

6.8. The Customer may use the in-game currency within the Online Game at the prices and rates stated in it.

7. Acceptance of the Services. Refund conditions

7.1. The Services are deemed provided by the Executor and accepted by the Customer at the moment the in-game currency is credited to the Customer's account in the Online Game.

7.2. If, within 1 (one) working day of accepting the Services, the Customer has not sent the Executor a reasoned refusal of acceptance, the Parties have agreed to treat the Services as provided to a proper standard and in full. No statement of services rendered is drawn up.

7.3. Once the in-game currency has been credited, no refund is made, since the Services have been provided by the Executor in full. Whether or not the Customer spends the in-game currency within the Online Game does not affect the fact that the Services were provided.

7.4. Clause 7.3 does not limit the rights conferred on the Customer by mandatory consumer protection provisions of the law of their country of residence.

7.5. A refund under the Offer is available where the Executor has failed to credit the in-game currency within the period set by clause 5.3. In that case the Customer sends the Executor, by email, an application for a refund stating their details, the amount paid, their nickname and account details, enclosing a document confirming payment.

7.6. The refund is made within 10 (ten) working days of the Executor receiving an application complying with clause 7.5. In the absence of such an application, no refund obligation arises for the Executor.

7.7. Refunds are made to the same account from which payment was made and in the same currency.

7.8. Where the Customer deletes their account in the Online Game, no funds are refunded.

7.9. Neither a failure of the Services to match the Customer's subjective expectations nor a negative subjective assessment of the Services is a ground for treating the Services as not provided.

8. Rights and obligations of the Parties

8.1. The Executor undertakes to:

– provide the Services to a proper standard and in full in accordance with the terms of the Offer;

– provide the Customer with current information about the Services provided;

– credit the in-game currency within the period established by the Offer;

– provide the Customer with information support.

8.2. The Executor may:

– change the terms of the Offer and the information on the Site unilaterally, notifying the Customer by publishing a new version of the Offer on the Site;

– suspend provision of the Services where the Customer fails to make payment;

– change the design and content of the Site and the game client, the software used and server applications at any time without notice to the Customer;

– send the Customer messages concerning the use of the Site, the in-game currency and the Online Game;

– impose and vary additional restrictions on the use of the Online Game;

– block the Customer's account in the Online Game where the Customer systematically breaches the Contract, the Terms of Service or other documents governing the relations between the Parties.

8.3. The Customer undertakes to:

– pay for the Services in good time in the manner and on the terms of the Offer;

– read the Offer in full before accepting it and to keep track of its current version;

– refrain from using equipment, software or other means to interfere with the Executor's activity in providing the Services.

8.4. The Customer may require the Executor to perform the terms of the Offer properly.

9. Term, amendment and termination of the Offer

9.1. The Offer takes effect from the moment it is accepted by the Customer and remains in force until withdrawn by the Executor.

9.2. The Offer may be terminated unilaterally by either Party.

9.3. The Executor may refuse to provide the Services until the Customer has made payment.

9.4. The Executor may cease providing the Services by terminating the Offer unilaterally where:

– the Customer breaches the terms of the Offer or its annexes;

– any act of the Customer causes a malfunction of the Online Game, the game client or the Site;

– the Services received are used for unlawful purposes.

10. Liability of the Parties

10.1. The Parties are liable for failure to perform or improper performance of their obligations under the Offer in accordance with its terms and, in matters it does not regulate, in accordance with applicable law.

10.2. Given the use, in providing the Services, of equipment, communication channels and software belonging to third parties, the Parties agree that the Executor is not liable for delays, interruptions or direct and indirect loss arising from defects in equipment and software, other objective technological causes, the acts or omissions of third parties, data transmission problems or power failures.

10.3. The Executor is released from liability for full or partial failure to perform its obligations where that failure results from force majeure arising after the Contract was concluded.

10.4. The Executor is not liable for the activity of third parties or of other Customers.

10.5. Responsibility for the use of the Executor's resources by minors rests with their legal representatives.

11. Intellectual property

11.1. The Site, the game client, the Online Game and all content placed on them are the intellectual property of the Executor. The exclusive rights belong to the Executor, which grants the Customer a right of use only within the limits established by the Terms of Service and the Offer.

11.2. The Customer may not copy the Executor's resources, create identical software on their basis, edit, alter or adapt them, or make any other use of them other than as expressly provided by the Contract.

11.3. Where the Customer breaches the Executor's rights set out in this section, the Customer bears liability in accordance with applicable law.

12. Particulars of the Executor

12.1. The name, registration details, address and bank details of the Executor, together with the applicable tax regime, are set out in this section.

12.2. Until the Executor's particulars are set out in this section, the Offer is informational only and cannot be accepted.

13. Dispute resolution

13.1. Should disputes arise, the Parties will take all steps to resolve them by negotiation. The period for responding to a claim is 30 (thirty) calendar days from the date of its receipt.

13.2. Where a dispute cannot be resolved by negotiation, it is to be resolved by a court at the Executor's location, unless mandatory provisions of the law of the Customer's country of residence provide otherwise.

14. Final provisions

14.1. The Executor gives no warranty and bears no liability for any failure of the Services provided to match the Customer's particular purposes or expectations.

14.2. The Customer may not transfer (assign) their rights and obligations under the Offer to any third party without the Executor's prior written consent.

14.3. If any term of the Offer is held invalid, the remaining terms remain in force.

14.4. The Offer constitutes the entire agreement between the Customer and the Executor. The Executor assumes no terms or obligations in respect of the subject matter of the Offer other than those set out in it.

14.5. For matters relating to the performance of the Offer, the Customer may write to invest@sunrise-online.com.