Terms of Service

1. General provisions

1.1. These Terms of Service (the “Agreement”) set out the conditions for using the multiplayer game Sunrise Online (the “Game”) and the website sunrise-online.com (the “Site”).

1.2. The Agreement is concluded between the User and the Administration of the Game and the Site (the “Administration”).

1.3. The Agreement constitutes a public offer. By beginning to use the Game or the Site, including by creating an Account, the User confirms that they have read the terms of the Agreement, understand them and accept them in full. A User who does not agree with any term of the Agreement must stop using the Game and the Site.

1.4. The Agreement applies together with the Privacy Policy and the Cookie Policy published on the Site. Those documents form an integral part of the Agreement.

1.5. The current version of the Agreement is permanently published on the Site.

2. Terms and definitions

2.1. Game — the multiplayer computer game Sunrise Online, including the client software, the server side, graphical, audio and textual materials, and any updates and add-ons to it.

2.2. Site — the website sunrise-online.com, owned by the Administration.

2.3. User — a natural person who uses the Game and/or the Site.

2.4. Account — the User's account in the Game, providing access to the Game and holding information about the character, game progress and any additional functionality acquired.

2.5. Character — the in-game persona controlled by the User, having a name (nickname) and in-game attributes.

2.6. In-game valuables — virtual objects of the Game: in-game currency, items, vehicles, property, upgrades and other elements of the game world, together with the results of game progress.

2.7. Additional functionality — extended possibilities for using the Game, provided to the User for a fee.

2.8. Game Rules — the rules of conduct in the Game published by the Administration, which apply alongside the Agreement.

3. Subject of the Agreement

3.1. The Administration grants the User the right to use the Game under a simple (non-exclusive) licence, within the limits and by the means provided for by the Agreement.

3.2. The licence is granted free of charge, unless expressly provided otherwise by the terms on which additional functionality is supplied, in the territory of all countries where access to the Game is not restricted, for the term of the Agreement.

3.3. The licence is revocable and non-transferable. The User may not grant third parties rights to use the Game, including by transferring, disposing of, leasing or pledging the Account.

3.4. The Agreement is not a contract of sale, a communications services contract or a contract for the organisation of games. No exclusive rights to the Game or its elements are transferred to the User.

3.5. The Game is provided “as is”. The Administration does not warrant that the Game will meet the User's subjective expectations, that it will operate without interruption or error, or that particular game mechanics will remain unchanged.

4. Account

4.1. To access the Game, the User creates an Account. The User undertakes to provide accurate information and to keep it up to date.

4.2. The Account is personal. The User is solely responsible for keeping their access credentials confidential and is liable for all actions performed using their Account.

4.3. Any action performed using the Account is deemed to have been performed by the User, unless the User has notified the Administration of unauthorised access.

4.4. On discovering unauthorised access to the Account, the User must notify the Administration without delay.

4.5. The Administration does not restore Accounts or game progress lost as a result of the User passing access credentials to third parties.

4.6. The User may stop using the Game at any time and request deletion of the Account by contacting the Administration.

5. Requirements for the User

5.1. The Game contains scenes that are not intended for minors. The Game may be used by persons aged 18 or over, or of the age from which use of the Game is permitted under the law of the User's country of residence, whichever is higher.

5.2. By beginning to use the Game, the User confirms that they meet the requirements of clause 5.1 and have the legal capacity necessary to enter into the Agreement.

5.3. The User is solely responsible for complying with the law of their country of residence when using the Game.

6. Rules for using the Game

6.1. The User is prohibited from:

– using programs, scripts, client modifications or other means that confer an advantage over other Users or alter the operation of the Game (cheats, bots, automation of in-game actions);

– taking action aimed at disrupting the operation of the Game and the Site, including creating excessive load and exploiting errors and vulnerabilities;

– studying, decompiling or disassembling the Game software, or making changes to it, except where expressly permitted by law;

– selling, buying or exchanging Accounts and in-game valuables outside the Game, or offering such transactions;

– impersonating a representative of the Administration or any other person;

– posting in the Game or on the Site any materials that breach the law or the rights of third parties, or that contain insults, threats, incitement to hatred, pornography, advertising or links to third-party resources without the Administration's consent;

– using the Game to commit unlawful acts, including fraud against other Users.

6.2. The User undertakes to comply with the Game Rules. The Game Rules may elaborate on the provisions of this section and establish the procedure for applying enforcement measures.

6.3. A breach of this section constitutes a material breach of the Agreement.

7. In-game valuables and additional functionality

7.1. In-game valuables are elements of the Game and are not property, money, electronic money, digital financial assets or any other object of civil rights. In-game valuables are not exchangeable for money.

7.2. In acquiring additional functionality, the User pays for an extension of the possibilities for using the Game within the licence granted, and does not acquire ownership of in-game valuables.

7.3. Additional functionality is provided once payment has been received. The payment procedure, delivery times and refund conditions are set out in the Public Offer published on the Site.

7.4. The Administration may change the composition, price and characteristics of additional functionality, as well as the game balance. Such changes are not grounds for refunding payments already made.

7.5. In-game valuables and additional functionality are not transferable between Accounts and may not be passed to third parties.

7.6. Where an Account is blocked for breach of the Agreement or the Game Rules, payment for previously acquired additional functionality is not refunded, except in the cases expressly provided for by law.

8. User content

8.1. User content — the Character's name (nickname), messages in in-game and out-of-game communication channels, images and other materials posted by the User.

8.2. The User warrants that they hold all rights necessary for the content they post and that such content does not infringe the rights of third parties.

8.3. By posting content, the User grants the Administration the right to use it for the purposes of operating the Game and the Site, including storage, reproduction and making available to the public within the Game, without payment of remuneration.

8.4. The Administration may remove user content that breaches the Agreement, the Game Rules or the law, and may change nicknames that do not meet those requirements.

8.5. The Administration does not pre-moderate all user content and is not responsible for its contents.

9. Intellectual property

9.1. The Game, the Site and their elements, including program code, graphics, audio, texts, trade marks and other means of individualisation, are protected by intellectual property law.

9.2. Nothing in the Agreement grants the User any right to use the Administration's marks without its prior written consent.

9.3. The User may create and distribute video recordings and images of gameplay, including monetised on content distribution platforms, provided that the Agreement and the Game Rules are observed and that third parties are not misled as to any connection with the Administration.

9.4. Sunrise Online is not affiliated with, or endorsed by, Take-Two Interactive Software, Inc., Rockstar Games, Inc. or any other rights holder. All trade marks used belong to their respective owners.

10. Limitation of liability

10.1. The Administration is not liable for interruptions in the operation of the Game caused by maintenance, failures of equipment and communication channels, the acts of third parties, or force majeure.

10.2. The Administration is not liable for the loss of game progress and in-game valuables occurring through no fault of its own, including as a result of acts of the User or of third parties who have gained access to the Account.

10.3. The Administration is not liable for the content of third-party resources to which links may be placed in the Game or on the Site.

10.4. The Administration's liability is in all cases limited to the amount paid by the User for additional functionality during the 6 (six) months preceding the event giving rise to the claim, unless mandatory law provides otherwise.

10.5. Nothing in this section limits the rights conferred on the User by mandatory consumer protection provisions of applicable law.

11. Suspension of access and blocking of the Account

11.1. The Administration may restrict access to the Game, apply enforcement measures to the Character or block the Account where the User breaches the Agreement or the Game Rules.

11.2. The measure is chosen by the Administration having regard to the nature and consequences of the breach. In the event of a gross or repeated breach, the Account may be blocked indefinitely.

11.3. The Administration may temporarily restrict access to the Account while the circumstances of a suspected breach are being verified.

11.4. The User may appeal against a measure applied by contacting the Administration using the details in section 14.

12. Amendment and termination of the Agreement

12.1. The Administration may amend the Agreement unilaterally. A new version takes effect from the moment it is published on the Site, unless the version itself specifies a later date.

12.2. Continued use of the Game or the Site after a new version takes effect signifies the User's agreement to the changes. A User who does not agree with the changes must stop using the Game and the Site.

12.3. The Administration may discontinue support for the Game in whole or in part, giving notice on the Site. Discontinuation does not create an obligation to refund payment for additional functionality already provided, except in the cases expressly provided for by law.

13. Governing law and dispute resolution

13.1. The Agreement is governed by the law of the country in which the Administration is located, unless mandatory provisions of the law of the User's country of residence provide otherwise.

13.2. The parties shall seek to resolve disputes through a pre-action complaint procedure. The period for responding to a complaint is 30 (thirty) calendar days from the date of its receipt.

13.3. Failing agreement, the dispute shall be referred to a court in accordance with applicable law.

14. Final provisions

14.1. If an individual provision of the Agreement is held invalid, the remaining provisions remain in force.

14.2. The Administration's failure to act on a breach of the Agreement by the User does not deprive it of the right to exercise its rights later.

14.3. For any matters relating to the performance of the Agreement, the User may write to invest@sunrise-online.com.